Privacy Policy — Auction Auto Shippers

Auction Auto Shippers (“we,” “us,” or “our”) is a division of NX, LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://auctionautoshipping.com or our services.

Information We Collect

We may collect the following types of information:

Information you provide directly:

Name, phone number, email address, and billing information.
Vehicle details such as VIN, lot number, auction branch, pickup/delivery addresses.
Messages, forms, or requests submitted through our website or via email.

Information collected automatically:

IP address, browser type, device information, and usage data.
Cookies and analytics data for site performance and user behavior.

Information from third parties:

Auction providers (e.g., Copart, IAA, Manheim, ADESA) when you authorize us to facilitate transport.
Payment processors, fraud-prevention tools, or marketing partners.

How We Use Your Information

We use your information to:

Provide quotes, schedule shipments, and communicate with you.
Process payments securely through third-party processors.
Verify vehicle release details with auction yards.
Improve our website, services, and customer support.
Prevent fraud, abuse, and unauthorized use of our platform.
Comply with legal obligations.

Sharing of Information

We may share your information with:

Motor carriers and partners necessary to fulfill your shipment.
Vendors and service providers (e.g., payment processors, analytics, hosting).
Legal authorities when required by law, regulation, or court order.
Corporate transactions (e.g., merger, acquisition) where information may be transferred.

We do not sell your personal information to third parties.

Data Retention

We keep your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Cookies & Tracking

We use cookies and similar technologies for essential site functions, analytics, and advertising. You may manage or disable cookies through your browser settings.

Your Rights

Depending on your location, you may have rights under laws such as GDPR (Europe) or CCPA (California), including:

Access to the personal data we hold about you.
Request corrections, updates, or deletions.
Opt out of sale or sharing of personal data (if applicable).
Data portability rights.

To exercise your rights, contact us at privacy@auctionautoshippers.com.

Security

We use industry-standard safeguards (encryption, secure servers, limited access) to protect your information. However, no system is 100% secure.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy at any time. The “Effective Date” will reflect the most recent revision. Continued use of our site means you accept the revised policy.

Contact Us

For questions, requests, or concerns about this Privacy Policy:

Auction Auto Shipping (NX, LLC)

📧 General support: help@auctionautoshippers.com
📞 (877) 777-8524